Effective Date: January 1, 2026

At Fit Her by Naty, we strive to process and ship your orders as quickly as possible. The following policy outlines our shipping process and what you can expect when placing an order with us.

Order Processing

Orders are typically processed within 1–5 business days after payment has been successfully completed.

Orders placed on weekends or holidays will be processed on the next business day.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.

Shipping Locations

Fit Her by Naty currently ships to:

• Puerto Rico
• United States

At this time, we do not offer international shipping.

Shipping Times

Estimated delivery times may vary depending on your location and the shipping carrier.

Typical delivery times are:

Puerto Rico: 2–5 business days
United States: 5–8 business days

Please note that these are estimated delivery times and may vary due to factors beyond our control.

Shipping Delays

Fit Her by Naty is not responsible for shipping delays caused by carriers, weather conditions, holidays, or other circumstances outside of our control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Fit Her by Naty is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If an order is returned due to an incorrect address, the customer may be responsible for additional shipping costs to resend the package.

Lost or Stolen Packages

Fit Her by Naty is not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier.

If you experience an issue with delivery, we recommend contacting the shipping carrier directly to file a claim.

Contact

If you have any shipping questions, please contact us at:

Fit Her by Naty
PR-2 E
Vega Baja, PR 00693
Puerto Rico

Email: fitherbynaty@gmail.com